Return & Refund Policy
Return & Exchange Policy
At RYT Cases, customer satisfaction is our top priority. All our products undergo rigorous quality checks and are packed by trained professionals to ensure the best experience.
7-Day Return Policy
We offer a 7-day return policy under the following conditions:
- Wrong item delivered
- Damaged product received
Important Note:
- An unboxing video is mandatory to process any return requests.
Exchange Policy
We allow exchanges for the following reasons:
- Wrong item delivered
- Damaged product received
Important Note:
- An unboxing video is mandatory to process any exchange requests.
Refund Process
- For approved returns, the refund amount (minus shipping charges) will be processed to the original payment source.
- Refund timeline: 7 to 15 business days after the returned product is received at our warehouse and passes our quality inspection.